Current status

Ticket history (45 days)

› 26 February 2020

› 25 February 2020 • 22:01:39

Issue

Network issue, ping ok, but no other traffic flowing

Followup

• 2020-02-25 22:04:10 : Network provider posted update: Upstream issues one uplink Incident Report for DCStar nv
• 2020-02-25 22:05:45 : Only some IP ranges that are filtered had issues, all other online, only one filtered customer has issues, everybody up
• 2020-02-25 22:09:30 : All ok, filtered IP ranges had issues, not all, BGP was up but nothing else upstream connected

Closed

› 24 February 2020

› 23 February 2020

› 22 February 2020

› 21 February 2020

› 20 February 2020

› 19 February 2020

› 18 February 2020

› 17 February 2020

› 16 February 2020

› 15 February 2020

› 14 February 2020

› 13 February 2020

› 12 February 2020

› 11 February 2020

› 10 February 2020

› 09 February 2020

› 08 February 2020

› 07 February 2020

› 06 February 2020

› 05 February 2020

› 04 February 2020

› 03 February 2020

› 02 February 2020

› 01 February 2020

› 31 January 2020

› 30 January 2020

› 29 January 2020

› 28 January 2020 • 22:47:23

Issue

Ip range 185.18.148.x has issue, all other ok. Contacting datacenter

Followup

• 2020-01-28 22:50:52 : Datacenter checking, informatie will follow
• 2020-01-28 23:00:43 : 10Gig attack auto filtered by colt, took some time for our monitoring to notice it was filtered. During attacks some protocols are filtered (like ICMP) or automatic monitoring systems are blocked as they are seen as a 'bot'. This was only one some IP's in this /24 that was targetted (multipe IP's). Colt will also check this traffic pattern tomorrow to double check if everything is fine (filter rules) and will update if needed

Closed

› 27 January 2020

› 26 January 2020

› 25 January 2020

› 24 January 2020

› 23 January 2020

› 22 January 2020

› 21 January 2020

› 20 January 2020

› 19 January 2020

› 18 January 2020

› 17 January 2020

› 16 January 2020

› 15 January 2020

› 14 January 2020

› 13 January 2020

› 12 January 2020

› 11 January 2020 • 23:32:14

Issue

DCO network issue, global, datacenter knows this, working on it

Followup

• 2020-01-11 23:33:41 : All DCO ranges affected. So all 81. IP's down, our own ranges are up 185.x. Customers with own ip range also up
• 2020-01-11 23:35:00 : All online, monitoring, waiting for datacenter update concering this issue
• 2020-01-11 23:38:06 : From some locations still loss
• 2020-01-11 23:38:31 : All routes updated and online
• 2020-01-11 23:40:37 : Back offline, waiting on Datacenter information and fix
• 2020-01-11 23:47:33 : Response DCO: Some networks are having issues to international destinations
• 2020-01-11 23:51:18 : Ping back ok
• 2020-01-11 23:53:18 : Response DCO: Identified - routing is rerouted, should solve the issue for now looking for the root cause
• 2020-01-11 23:57:06 : Response DCO: Monitoring - A fix has been implemented and we are monitoring the results.

Closed