Current status

Ticket history (30 days)

› 09 August 2022

› 08 August 2022

› 07 August 2022

› 06 August 2022

› 05 August 2022

› 04 August 2022

› 03 August 2022

› 02 August 2022

› 01 August 2022

› 31 July 2022

› 30 July 2022

› 29 July 2022

› 28 July 2022

› 27 July 2022

› 26 July 2022

› 25 July 2022

› 24 July 2022

› 23 July 2022 • 20:07:39

Issue

Issues in rack B07 (network), driving to the datacenter, ETA 30 min

Followup

• 2022-07-23 20:40:35 : Switch replaced, SFP replaced, fiber patch replaced, no avail. Contacted datacenter to check their side
• 2022-07-23 21:10:47 : Up trough backup link, replacing fiber SFP's now (by datacenter)
• 2022-07-23 21:46:57 : Should be all online, checking
• 2022-07-23 21:47:04 : Internal loop caused SFP to stop working, identified customer internal loop
• 2022-07-23 21:59:25 : Rack monitoring back up, customer isolated (software issue on their router/switch)

Closed

› 22 July 2022

› 21 July 2022

› 20 July 2022

› 19 July 2022

› 18 July 2022

› 17 July 2022

› 16 July 2022

› 15 July 2022

› 14 July 2022

› 13 July 2022

› 12 July 2022

› 11 July 2022

› 10 July 2022

› 09 July 2022

› 22 July 2022

› 21 July 2022

› 20 July 2022

› 19 July 2022

› 18 July 2022

› 17 July 2022

› 16 July 2022

› 15 July 2022

› 14 July 2022

› 13 July 2022

› 12 July 2022

› 11 July 2022

› 10 July 2022

› 09 July 2022